Upon placing an order, you’ll be asked to submit a preferred delivery date. This date will then be confirmed by the steel supplier on or as close to your preferred date. If we have to change the delivery date we will be in touch to discuss this with you prior to accepting your order.

Generally yes. Nearly all of our suppliers offer click and collect, but suppliers can choose not to offer collection so it's best to check the options available with your chosen supplier. The delivery methods are displayed to you in the shop. You will be sent the collection address in the order confirmation email.

Delivery charges will be displayed at checkout once you have entered your delivery address and chosen your delivery method. The price may vary based on the delivery location.

Yes, you will be asked to submit your preferred delivery date when placing your order. However, we cannot guarantee a delivery time. If you would like to request a specified time for delivery, then please let us know in the special instructions section in the checkout. We will do our best to accommodate you.

No, we are not able to advise on the specification of the products you require. You will need to know the correct steel section size for your project. We suggest that you employ the services of a structural engineer or suitably qualified person to provide you with this information.

Yes, galvanising will typically add between 5 to 7 days to the lead time of your steel products.

Generally no, the finish is usually in a red or grey oxide primer depending on the supplier you order from and what paint they have in stock. If you require the steel to be a specific colour then this will need to be done by others once you have received your steel.